Best Auto Repair, Middlesboro

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Awesome bunch of people that truly try to help you

, 05/26/2023

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Good and honest people I would recommend anyone to try them first before you call anyone other than them

, 03/02/2023

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Mike was polite and professional. I had an unexpected blow out and drove to there shop and had to call upon them to fix it he gave me a discount because I was low on money and it really helped me out. For that I am grateful cause I got two brand new tires and my vehicle fixed after I was told yesterday I would be safe to drive. Thank goodness they were close by had they not been I wouldn't have been able to afford towing

, 02/20/2023

Partners

ASE (Automotive Service Excellence)
Jasper
ASE Master Technician
Valvoline
BG Products
Good Year Tires
TECH-NET Professional Auto Service - Trans
Car Care Aware
TAP TO CALL NOW 606-248-7171 X